Category Archives: Announcement

LELWD Forum

LELWD FORUM

Town Meeting Articles

If you missed our public forum on Town Meeting Articles 22 and 23, you can watch the replay below.

Town Meeting is Monday, May 1, at 7 p.m., at the Littleton Middle School, 55 Russell Street.

A special thanks to our colleagues at @LCTV for recording the forum and making it available to you all.

Enroll for community notifications to recieve important electric and water updates to the community!

Please be aware of telephone scams. LELWD will never seek immediate payment over the phone using a prepaid debit card or money order. LELWD does not contract with Eversource or another utility on service shut offs. If called about an instant payment or service disconnection, immediately hang up and call LELWD to verify your account status at 978-540-2222, Mon.-Thurs., 6:30 a.m. – 4:30 p.m.

New Customer Portal

New Customer Service Portal

We are excited to announce the launch of our new Service Portal! The new Service Portal provides you with easy and secure access to the most current account information. You can view and review your energy and water usage, check your balance(s), and pay your bill(s).

The new Service Portal uses the latest encryption and hashing algorithms to protect your passwords. For this reason, your old username and password credentials no longer work, and you’ll be asked to register your account again.

Follow these 10 Steps to Register your New Service Portal Account:

1. Click on the ‘Create Account’ link on the login portal page

2. Enter the account number for your account, then click NEXT

3. Select your email address and click NEXT

4. Enter the verification code that was emailed to you and click NEXT

5. Confirm your email address

6. Enter the password and confirm the password. Note: Password must be a minimum of 8 characters and contain at least 1 lowercase character, 1 uppercase character, 1 number, and 1 special character

7. Choose the security question from the drop-down menu and enter the answer to the security question

8. Use the toggle switch to select if you would like to be E-billed

9. Select the I understand that I have authorized LELWD to communicate with me in the above manner check box to continue

10. Click SUBMIT, then the confirmation screen will appear and prompt you to log in.

Frequently Asked Questions

When I try to register on the new customer portal, I get the following error message:

You must have a valid email on file with us to be able to register your account. Please reach out to our office at either [email protected] or call us at 978- 540-2222 so we can update your email.

I don't see my most recent bill online.

It’s possible that you are logging into our old online payment system. Please go to the homepage of our website www.lelwd.com and select “Pay My Bill” in the top right-hand corner. This will direct you to our new customer portal.

Do I need to re-register for Autopay?

YES – for security purposes we did not convert banking information to our new customer portal. You will have to re-enter your banking information after registering your account. Please go to the homepage of our website www.lelwd.com and select “Pay My Bill” in the top right-hand corner. This will direct you to our new customer portal.

I am signed up for paperless, why did I receive a bill in the mail?

Our new customer portal requires everyone to re-register for “E-Billing.” You will be given the option sign up for E-Billing when you register your account on our new customer portal. Once registered, you will have the option to adjust your E-Billing settings by selecting the “My Profile” option in the dropdown menu under your name in the top right corner.

Need help setting up your new Service Portal account?

Please contact us and we will be happy to help walk you through the process.

Phone: 978-540-2222

Email: [email protected]

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Scam Alert

Please be aware of e-mail and telephone scams!

Here is what you should know:

LELWD will never seek immediate payment over e-mail or the phone using a prepaid debit card or money order.

LELWD does not contract with any other utility on service shut offs or payment requests.

If called about an instant payment or service disconnection, immediately hang up and call LELWD to verify your account status at 978-540-2222, Mon.-Thurs., 6:30 a.m. – 4:30 p.m.

Please contact us if you have any questions

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WBUR Report

WBUR Report: Communities Carry Burden for Cleaning Water

WBUR Radio toured the state-of-the-art water treatment plant on Whitcomb Ave, which is nearing completion, for a report on the cost of removing the PFAS pollutant drinking water.

Invitation For Bid & Proposals

All Legal Notice and Advertisement Bids will be posted here when they become available by LELWD. Select your desired notice below and follow the instructions specific to that notice. Littleton Electric Light & Water Departments reserves the right to reject any or all bids, wholly or in part in accordance with Massachusettes General Law.

After registering, bid documents are sent to the email provided during normal LELWD business hours.

The Littleton Water Department (“LWD”) invites bids from qualified bidders for: Aquatic Vegetation Control Please see the Public Notice below for more details.

The Littleton Water Department (“LWD”) Sewer Division invites bids from qualified bidders for: Littleton Common Sewer Expansion and Water Main Replacement Project. (IFB FY23-2) Please see the Public Notice below for more details.

The Littleton Electric Light & Water Department (“LELWD”) invites bids from qualified bidders for: 242 King Street Barn Demolition. Please see the Public Notice below for more details.

The Littleton Water Department (“LWD”) Sewer Division invites bids from qualified bidders for: Littleton Water Resource Recovery Facility Project. Please see the Public Notice below for more details.

For the construction of the new Littleton Water Resource Recovery Facility (WRRF), please see the Public Notice of Prequalification below for more details.

Updated 1/2/2023

Pagacik Scholarship

The Denise M. Pagacik Memorial Scholarship

The Denise M. Pagacik scholarship is an annual, merit based scholarship that focuses on rewarding ambitious individuals interested in the fields of engineering or environmental sciences.

This scholarship was created in memory of Denise M. Pagacik of Littleton, Massachusetts. Denise was a loving mother and wife who lived in Littleton for over 25 years. She was a selfless member of the community who was always there for others at any given moment.

The Denise M. Pagacik scholarship is funded by the Littleton Electric Light and Water Departments (LELWD). In establishing this scholarship, LELWD wishes to recognize the positive impact that Denise had on our community by assisting students to achieve their career goals; an objective which has the added benefit of bettering the community at large.

ELIGIBILITY

Applicants of the Denise M. Pagacik Scholarship must:

Be a graduating senior from Littleton High School.
Have maintained a grade point average of at least 3.0.
Must be pursuing a bachelor’s degree in the fields of Engineering or Environmental Science at an accredited undergraduate institution in the United States.

* It is strongly encouraged that the student successfully participated in the Littleton Electric Light and Water Department’s Dual Enrollment Program

AWARD

If selected as a recipient, the student will receive a one-time award of up to a $2,000 scholarship.

For LELWD to issue the payment, the recipient must contact the college you are attending and get a proof of enrollment. The proof of enrollment can be sent directly to LELWD. LELWD will then forward the scholarship award to the college.

APPLICATION PROCESS

To apply, complete the application below and submit a one page essay explaining the importance of community selflessness and how you would like to define your career.

DEADLINE

The deadline to apply is March 31st, 2023.

SELECTION OF RECIPIENTS

The Littleton Electric Light and Water Department will evaluate all applicants. Applicants will be evaluated and selected using the following criteria:

Academic excellence and intellectual passion
Great distinction in leadership activities
Strength of vision for how your goals can be fulfilled
Commitment to community involvement

PDF Application

Dual Enrollment Program

Denise M. Pagacik Memorial Scholarship Application

Heating Assistance

Home Heating Assistance

If you or someone you know is having trouble paying their heating bill this winter, help is available. Here are links to government and nonprofit assistance.