Category Archives: Announcement

Littleton Receives $250K Grant to Improve Public Safety Communications

Assistant General Manager David Ketchen, Lieutenant Governor Polito, & Engineering and Operations Manager Patrick Laverty at Municipal Fiber Grant Award Ceremony.
Press Release
Littleton Receives $250K Grant to Improve Public Safety Communications

The Town of Littleton has received a $250,000 state grant that will improve communication capabilities and cybersecurity for its public safety, electric and water departments.

Invitation For Bid & Proposals

All Legal Notice and Advertisement Bids will be posted here when they become available by LELWD. Select your desired notice below and follow the instructions specific to that notice. Littleton Electric Light & Water Departments reserves the right to reject any or all bids, wholly or in part in accordance with Massachusettes General Law.

The Littleton Water Department is asking for sealed bids for SCADA Services. Please register and see the invitation below to obtain bid documents. 

Register To Access Bid Documents Below

The Littleton Water Department is asking for sealed bids for Pumping Services. Please register and see the invitation below to obtain bid documents. 

Register To Access Bid Documents Below

Water System Flushing Starts May 23

LELWD To Begin Water Main Flushing On May 23rd.

 LELWD is asking water consumers to prepare for the possibility of periods of temporarily discolored water during the flushing process.

Flushing improves water quality by reducing the buildup of sediments.

Steps You Can Take:

  • Run a cold tap for 10 minutes until water clears. If sediment remains, wait 1-2 hours & repeat.

  • Set aside clear water for use during periods of discolored water.

  • Avoid using hot water heater, dishwasher & similar appliances when water is discolored.

  • Sign up for text or voice alerts from LELWD.

Outdoor Watering Ban In Effect

Outdoor Watering ban in Effect

Residents Can Help Ensure Sustainable Water Supply

The outdoor watering ban will continue through 2022 and until the new Whitcomb Ave water treatment plant is completed.
This is expected to be completed in January 2023.

What outdoor watering is prohibited?

Under the ban, non-essential outdoor water uses that are prohibited include:

  • Watering lawns via sprinklers or automatic irrigation systems.
  • Washing exterior building surfaces, parking lots, driveways, or sidewalks, except as necessary to apply surface treatments such as paint, preservatives, stucco, pavement or cement.
  • Washing vehicles, except in a commercial car wash, or as necessary for operator safety.
  • Filling swimming pools.

What outdoor watering is allowed?

The following uses are allowed:

  • Watering of vegetable gardens.
  • Watering using a hand-held hose or watering can between 7pm and 7am.  

What are the penalties for violating the ban?

Any person violating this regulation shall be liable to the Town of Littleton Water Department as follows:

  • 1st Violation: Written warning
  • 2nd Violation: $50.00 fine
  • 3rd Violation: $200.00 fine
  • 4th Violation: $400.00 fine and reduction in water availability to allow for basic water use needs.

Each day of violation shall constitute a separate offense.

Why is there a reduction in supply?

There has been two factors pressuring LELWD’s overall well capacity.  The state has experienced a drought, as a result, the state has raised the drought level to 2. LELWD is still prohibiting all non-essential outdoor water use within the 7 a.m. to 7 p.m. timeframe that Littleton Water customers are already familiar with from previous years’ watering restrictions.

This recent drought is coupled with the reduced well capacity due to the presence of a contaminant known as PFAS in water from the Spectacle Pond well site.  Tests have shown that the Spectacle Pond wells have PFAS at an average of 25 parts per trillion. A temporary water main has been constructed that allows LELWD to blend water from the Spectacle Pond and Beaver Brook wells to reduce PFAS levels.

The purpose of blending the two sources is to lower the levels of PFAS below the new state PFAS standard of 20 ppt., but only enables recovery of half of the Spectacle Pond well capacity.  That means there will be less water available during the drier and higher-use summer months.

For more information on LELWD’s plan to remove PFAS from the water supply, click here.

Private Well Owners

While private well owners are not required to comply with the water ban, we ask that they do their part to conserve water, as it all comes from the same aquifer.

Drought Monitoring


Residents and consumers are encouraged to call LWD with any questions at 978-540-2222.

Sustainable Home Program

Sustainable Home Program

Take these steps to make your home more sustainable!

Energy Assessment

Start by receiving a free home energy assessment to identify areas of improvement and create a baseline.

Sustainable Action

After your assessment, implement a sustainable action based on your energy assessment.


Apply for rebates to cover 50% of the project cost on eligible projects!

Fuel Switching

Recieve a $1,000 incentive for removing fossil fuel systems and converting to all electric!


Customers who have gone through an energy assessment and heat or cool their home with electricity are eligible.

Ready for Incentives?

Once you have received an energy assessment and implemented a sustainable action, please submit the form below.

Need More Incentives?

Check out other LELWD rebates that may apply to you!

SEP Designation

LELWD Recognized As A Smart Energy Provider

LELWD has been nationally recognized for a second time as a Smart Energy Provider (SEP) from the American Public Power Association for demonstrating a commitment to and proficiency in energy efficiency, distributed generation, and environmental initiatives that support the goal of providing safe, reliable, low-cost, and sustainable electric service.

The American Public Power Association recognizes public power utilities for demonstrating leading practices in four key disciplines: smart energy program structure; energy efficiency and distributed energy programs; environmental and sustainability initiatives; and customer experience. 

The SEP Designation Award

The SEP designation lasts for two years and LELWD was first designated as a smart energy provider in 2019, and had to reapply to hold the designation.

As pictured in 2019, LELWD’s Energy & Sustainability Manager, Connor Reardon (center), accepted the award from Christine Van Dokkumburg, then-Chair of the American Public Power Association’s Energy Services Committee and Planning Analyst for Holland Board of Public Works in Michigan (left), and Alex Hofmann, then-Senior Director of Energy & Environmental Services for the American Public Power Association (right).


Check out some programs that make lelwd a smart energy provider

Cedar Hill Water Tank

Cedar Hill Tank Project

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Starting in early December, work will begin on constructing the metal water tank. Please see the “Cedar Hill Neighborhood Letter November 2021″ for more details.

Construction of a new water tank on Cedar Road is planned to begin on June 7th. Please see the “Cedar Hill Neighborhood Letter June 2021″ for more details.

Thank you for joining us on September 23rd, 2020 at 7:00 PM Eastern to learn more on the Cedar Hill Water Tank Project. 

The Littleton Water Department has begun the process of replacing the existing water storage tank on Cedar Road with a NEW Storage Tank which will be constructed on the parcel abutting the existing water tank parcel (34 Cedar Road). The first step in this process was retaining the services of Tata & Howard, Inc. for the design and construction oversight of the New Cedar Hill Water Tank.  Over the next several weeks you may notice some activity taking place at or near the existing tank site, as survey and soil borings are undertaken to assist in the design and layout of the new tank.  The Littleton Water Department, along with Tata & Howard, plans on hosting an information session with abutters sometime after the New Year to present the plan and take questions from abutters. 

Georgetown Water Tank

A few facts about the project: 

  • The existing water storage tank was constructed in 1950 and holds approximately 485,000 gallons of water.
  • Similar to the Georgetown Water tank photo above, the new tank design will be a composite concrete pedestal and steel tank with similar volume as our current tank on Cedar Hill.
  • The existing Cedar Hill Tank is critical to LWD’s ability to meet the daily demand of our customers, as well as maintain proper pressure in the Long Lake neighborhood.  Therefore, it will be necessary to keep the existing tank in service while the new tank is constructed. 
  • Once the NEW Storage Tank is completed and in service, the existing storage tank will be removed and the site restored. 

This page will be updated as more information becomes available.

Advanced Meter Infrastructure

Advanced Meter Infrastructure

The Littleton Electric Light & Water Department’s existing meter infrastructure, AMR (Automated Meter Reading), is at its end of life and is in need of replacing. As a result, LELWD will be replacing customer meters with AMI (Advanced Meter Infrastructure) meters. These new meters use similar technology as our previous AMR meters but are able to provide more benefits to you and LELWD.

What Are The benefits?

  • Power Outage Notification– AMI can detect power outages and will instantly send an alert which will improve restoration times.
  • New Programs– Opportunity to develop and enhance innovative programs for all customers (EV, solar, battery storage, off-peak programs, etc.)
  • Water Leak Detection – AMI can detect water leaks which will help you and LWD conserve and protect water.
  • Customer Portal– Customer access to detailed information that will help customers better understand energy and water use.
  • Customer Service – Both electric and water meters can be read simultaneously and remotely to provide real time usage data for customer questions and concerns.
  •  Environmental Stewardship- LELWD can read meters remotely and efficiently. We will no longer need to drive through town to collect monthly readings which will reduce emissions and traffic in your neighborhood. We calculated a fuel savings of almost 1,000 gallons of gasoline per year!


This is completely normal, the meter screen toggles between the screen check (lit up) and meter info.

No, there is no fee for replacing your meter.

LELWD residential customers who live in a single family home or an apartment with less than 4 dwellings are eligible to opt out. Please see LELD Advanced Meter Infrastructure Opt-Out Policy.

If applicable, customers must refer to the LWD AMI Manual Meter Read Policy  if fully opting out of electric AMI.

The current AMR meters broadcast almost 3,000 times a day, every day, and the new AMI meters only broadcast 3 times a day (once every 8 hours). The AMI meter transmits almost 1,000 times less.

For electric, LELD will use the town’s community notification system to give customers a general idea of when their neighborhood will be scheduled. When an LELD employee arrives at your home to replace the meter, they will knock on your door, identify themselves and allow any time necessary to address any questions or concerns you may have. We will never ask to come inside your home for electric service. Not enrolled to receive important alerts? Sign up

For water, LWD will reach out to you in order to set up an appointment to replace water meters, as this will require access into your home.

For electric meters, LELD can replace the meter without any interaction with the customer. Additionally, LELD employees will not need to come into your home for this task.

For water meters, LWD will need access into your home and will schedule this time with you. (LELWD employees practice social distancing).

Yes, replacing your meter requires a brief outage that typically only lasts a minute. If you need to schedule this outage, please give us a call 978-540-2222.

AMI stands for Advanced Metering Infrastructure. AMI is a system that allows LELWD to be able to remotely communicate with electric and water meters.

Click to learn more about AMI meters from Itron. 

Just like traditional meters, Advanced Meters record the amount of electricity or water consumed over time. They differ from traditional utility meters in that they have additional functionality including communications and memory.

LELWD Advanced Meters communicate using radio frequency (RF) transmissions, similar to the Wi-Fi in your home. 

Click to learn more about RF in AMI meters from Itron. 

RF emitted by these meters is well below the limits set by the Federal Communications Commission (FCC) and below the levels produced by other common household devices like cell phones, baby monitors, satellite TVs, and microwave ovens. According to Dr. Peter A. Valberg, “You would have to be exposed to an Advanced Meter for 375 years to equal the RF emissions you get from using a cell phone for 15 minutes a day for one year”.

The RF emitted by Advanced Meters is a very low-field and intermittent. In fact, LELWD meters are programmed to only transmit their data three times a day. With more than 25,000 articles published on the topic over the last 30 years, scientific knowledge in this area is now more extensive than for most chemicals. In-depth review of these scientific studies by the World Health Organization (WHO) revealed that the small amount of RF energy produced by Advanced Meters is not harmful to human health.

The American Cancer Society explains the difficulty to prove or disprove a link between living in a house with smart meters and cancer because people have so many other sources of exposure to RF and the level of exposure from smart meters is so small. For example, the amount of RF radiation you could be exposed to from a smart meter is much less than RF radiation exposure from a cell phone. Therefore, it is very unlikely that living in a house with a smart meter increases risk of cancer. The World Health Organization has promised to conduct a formal assessment of the risks from RF exposure but this report is not yet available. 

For more detailed explanations and information regarding RF, visit the Federal Communications Commission (FCC) RF Safety FAQ page

Advanced Meters do not adversely affect the stability or performance of home wireless networks. The Federal Communications Commission (FCC) regulates all electronics to prevent one type of electronic equipment from interfering with other electronic and wireless devices that operate in the same frequency band.

According to the American Cancer Society, “One concern expressed is that the radio frequency (RF) waves produced by smart meters might interfere with electronic medical devices such as a heart pacemaker. A study that examined the effect of smart meters on pacemakers and implantable defibrillators found that the smart meters did not interfere with these devices.”  More information can be found atAmerican Cancer Society Website FAQ page for Smart Meters.


Advanced Meters measure utility usage in exactly the same way as our previous AMR meters. The new meters will continue to measure only the actual amount of electricity or water you use, and the meter itself will not cause your bills to increase or decrease. Advanced Meters have been tested under various conditions and show consistently accurate readings.

LELWD’s system is, and will continue to be, in compliance with standards for cybersecurity and privacy, including standards set by the North American Electric Reliability Council (NERC). Our systems also comply with federal and state regulations. Meters and the associated communications system are encrypted and equipped with security features to prevent unauthorized access. 

In addition, LELWD adheres to strict policies and follows state laws that regulate the use of personal information gathered for business purposes, such as billing and customer service.

No, LELWD will only know how much energy and water you use during a specified time interval. There is no way of knowing how you used energy or water during a specific time.