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LELWD Forum

LELWD FORUM

Town Meeting Articles

If you missed our public forum on Town Meeting Articles 22 and 23, you can watch the replay below.

Read more about Articles 22 and 23

Town Meeting is Monday, May 1, at 7 p.m., at the Littleton Middle School, 55 Russell Street.

A special thanks to our colleagues at @LCTV for recording the forum and making it available to you all.

Enroll for community notifications to recieve important electric and water updates to the community! 

Customer Scam Alert! Click here for details

Please be aware of telephone scams.  LELWD will never seek immediate payment over the phone using a prepaid debit card or money order. LELWD does not contract with Eversource or another utility on service shut offs. If called about an instant payment or service disconnection, immediately hang up and call LELWD to verify your account status at 978-540-2222, Mon.-Thurs., 6:30 a.m. – 4:30 p.m.

New Customer Portal

New Customer Service Portal

We are excited to announce the launch of our new Service Portal! The new Service Portal provides you with easy and secure access to the most current account information. You can view and review your energy and water usage, check your balance(s), and pay your bill(s).

The new Service Portal uses the latest encryption and hashing algorithms to protect your passwords. For this reason, your old username and password credentials no longer work, and you’ll be asked to register your account again.

Follow these 10 Steps to Register your New Service Portal Account:

1. Click on the ‘Create Account’ link on the login portal page

Set Up Your New Service Portal Here

2. Enter the account number for your account, then click NEXT

3. Select your email address and click NEXT

4. Enter the verification code that was emailed to you and click NEXT

5. Confirm your email address

6. Enter the password and confirm the password. Note: Password must be a minimum of 8 characters and contain at least 1 lowercase character, 1 uppercase character, 1 number, and 1 special character

7. Choose the security question from the drop-down menu and enter the answer to the security question

8. Use the toggle switch to select if you would like to be E-billed

9. Select the I understand that I have authorized LELWD to communicate with me in the above manner check box to continue

10. Click SUBMIT, then the confirmation screen will appear and prompt you to log in.

Frequently Asked Questions

You must have a valid email on file with us to be able to register your account. Please reach out to our office at either [email protected] or call us at 978- 540-2222 so we can update your email.

It’s possible that you are logging into our old online payment system. Please go to the homepage of our website www.lelwd.com and select “Pay My Bill” in the top right-hand corner. This will direct you to our new customer portal. 

YES – for security purposes we did not convert banking information to our new customer portal. You will have to re-enter your banking information after registering your account. Please go to the homepage of our website www.lelwd.com and select “Pay My Bill” in the top right-hand corner. This will direct you to our new customer portal. 

Our new customer portal requires everyone to re-register for “E-Billing.” You will be given the option sign up for E-Billing when you register your account on our new customer portal. Once registered, you will have the option to adjust your E-Billing settings by selecting the “My Profile” option in the dropdown menu under your name in the top right corner.

Need help setting up your new Service Portal account?

Please contact us and we will be happy to help walk you through the process.

Phone: 978-540-2222
Email: [email protected]

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Name*

Scam Alert

Customer Scam Alert! Click here for details

Please be aware of e-mail and telephone scams!

Here is what you should know:

LELWD will never seek immediate payment over e-mail or the phone using a prepaid debit card or money order.

LELWD does not contract with any other utility on service shut offs or payment requests.

If called about an instant payment or service disconnection, immediately hang up and call LELWD to verify your account status at 978-540-2222, Mon.-Thurs., 6:30 a.m. – 4:30 p.m.

Please contact us if you have any questions

"*" indicates required fields

Name*

Invitation For Bid & Proposals

All Legal Notice and Advertisement Bids will be posted here when they become available by LELWD. Select your desired notice below and follow the instructions specific to that notice. Littleton Electric Light & Water Departments reserves the right to reject any or all bids, wholly or in part in accordance with Massachusettes General Law.

After registering, bid documents are sent to the email provided during normal LELWD business hours.

The Littleton Water Department (“LWD”) invites bids from qualified bidders for: Aquatic Vegetation Control Please see the Public Notice below for more details.

IFB 2023 Aquatic Vegetation Control

The Littleton Water Department (“LWD”) Sewer Division invites bids from qualified bidders for: Littleton Common Sewer Expansion and Water Main Replacement Project. (IFB FY23-2) Please see the Public Notice below for more details.

IFB FY23-2 Collection System

The Littleton Electric Light & Water Department (“LELWD”) invites bids from qualified bidders for: 242 King Street Barn Demolition. Please see the Public Notice below for more details.

IFB #2023 - 242 King St Barn Demo

The Littleton Water Department (“LWD”) Sewer Division invites bids from qualified bidders for: Littleton Water Resource Recovery Facility Project. Please see the Public Notice below for more details.

Water Resource Recovery Facility IFB

For the construction of the new Littleton Water Resource Recovery Facility (WRRF), please see the Public Notice of Prequalification below for more details.

WRRF Public Notice of Prequalification
Updated 1/2/2023

Pagacik Scholarship

The Denise M. Pagacik Memorial Scholarship

The Denise M. Pagacik scholarship is an annual, merit based scholarship that focuses on rewarding ambitious individuals interested in the fields of engineering or environmental sciences.

This scholarship was created in memory of Denise M. Pagacik of Littleton, Massachusetts. Denise was a loving mother and wife who lived in Littleton for over 25 years. She was a selfless member of the community who was always there for others at any given moment.

The Denise M. Pagacik scholarship is funded by the Littleton Electric Light and Water Departments (LELWD). In establishing this scholarship, LELWD wishes to recognize the positive impact that Denise had on our community by assisting students to achieve their career goals; an objective which has the added benefit of bettering the community at large.

ELIGIBILITY

Applicants of the Denise M. Pagacik Scholarship must:

  • Be a graduating senior from Littleton High School.
  • Have maintained a grade point average of at least 3.0.
  • Must be pursuing a bachelor’s degree in the fields of Engineering or Environmental Science at an accredited undergraduate institution in the United States.

* It is strongly encouraged that the student successfully participated in the Littleton Electric Light and Water Department’s Dual Enrollment Program

AWARD

If selected as a recipient, the student will receive a one-time award of up to a $2,000 scholarship.

For LELWD to issue the payment, the recipient must contact the college you are attending and get a proof of enrollment. The proof of enrollment can be sent directly to LELWD. LELWD will then forward the scholarship award to the college.

APPLICATION PROCESS

To apply, complete the application below and submit a one page essay explaining the importance of community selflessness and how you would like to define your career.

DEADLINE

The deadline to apply is March 31st, 2023.

SELECTION OF RECIPIENTS

The Littleton Electric Light and Water Department will evaluate all applicants. Applicants will be evaluated and selected using the following criteria:

  • Academic excellence and intellectual passion
  • Great distinction in leadership activities
  • Strength of vision for how your goals can be fulfilled
  • Commitment to community involvement
Dual Enrollment and Scholarship
PDF Application
Dual Enrollment Program

Denise M. Pagacik Memorial Scholarship Application

Heating Assistance

Home Heating Assistance

If you or someone you know is having trouble paying their heating bill this winter, help is available. Here are links to government and nonprofit assistance.

Mass LIHEAP
Mass Good Neighbor Energy Fund
Society of St. Vincent De Paul

Have Questions? Contact US

Phone: 978-540-2222

Email: [email protected]

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Name*

Water System Flushing Starts October 3rd

LELWD To Begin Water Main Flushing On October 3rd

 LELWD is asking water consumers to prepare for the possibility of periods of temporarily discolored water during the flushing process.

Flushing improves water quality by reducing the buildup of sediments.

Steps You Can Take:

  • Run a cold tap for 10 minutes until water clears. If sediment remains, wait 1-2 hours & repeat.

  • Set aside clear water for use during periods of discolored water.

  • Avoid using hot water heater, dishwasher & similar appliances when water is discolored.

  • Sign up for text or voice alerts from LELWD.

Enroll for community notifications to recieve important electric and water updates to the community! 

Renewable Energy Choice Program

As LELWD continues to pursue the plan to meet the Municipal Lighting Plant Greenhouse Gas Emission Standard (MLP-GGES), and offer customers with sustainable solutions, we have created the Renewable Energy Choice program. This program offers all LELWD customers the choice to have 100% of their electricity come from renewable energy sources. 

How It Works 

Customers who want to participate and have their electricity be 100% renewably sourced must complete the form below. The enrollment period must be active for a minimum period of 12 months, unless the customer’s right to occupy the premises ceases during such period. Once enrolled, the renewable energy charge (REC) will be added as a new line item to your existing bill. The renewable energy charge is subject to change due to the market conditions within ISO-NE. ISO- NE is the organization that operates the New England electric grid. All funds under this rate will be used to retire certified renewable energy certificates or equivalents. The act of retiring certificates ensures that the renewable energy cannot be resold. 

Renewable Energy Choice Rate

The rate (Rate 100) will be added to your existing rate at the time of enrollment. The rate shall add, to each monthly bill, an amount equal to the total kWh billed during the month multiplied by the Renewable Energy Charge (REC), as follows:

Renewable Energy Charge (REC) = monthly kWh usage * market price of certified renewable energy certificates.

Rate 100

Frequently Asked Questions

Rate 100 is variable and subject to change because it is based on the REC market within ISO-NE. The average cost of a MA Class 1 REC in 2021 was around $40, which would equal $0.04 per kilowatt-hour (kWh) as the renewable energy charge. For example: a residential customer who uses 500 kWh per month would add about $20.00 per month to their bill.

Paying the renewable energy charge ensures that the energy you consume was derived from a certified renewable source. This is accomplished by using the renewable energy charge to retire renewable energy credits or equivalents.   

For every megawatt-hour of electricity generated by a qualified renewable energy facility, a Renewable Energy Credit (REC) is created. That REC represents proof that the energy was truly renewable. So, purchasing and retiring the REC after energy is sold to an end-use customer certifies that that energy came from a renewable source.

Yes! You can enroll by completing the form below.

All customers are still able to install solar and other distributed generation pursuant to LELWD’s Interconnection Standards. The Renewable Energy Choice Program is a great alternative for customers who want to support renewable energy but cannot take on renewable projects, like renters or tenants.

Renewable energy does not produce consistent energy as does traditional fuel sourced power plants. For example, the sun can’t produce energy at night or on cloudy days and the wind does not always blow. This unpredictability in generating energy makes them more costly. However, the cost of renewables is declining due to policy shifts and increasing demand.

Yes! All LELWD customers can participate in the Renewable Energy Choice program.

Customers who enroll in the Renewable Energy Choice Program can cancel their enrollment at any time after the minimum period of 12-months.

To be 100% renewably sourced, all kWh under your electric account will be multiplied by the renewable energy charge, regardless of how many meters you have.

Enrollment

Complete the form below to enroll in the Renewable Energy Choice Program!