Customer Alert

Phone Scam Warning

Please be aware of telephone scams.  LELWD will never seek immediate payment over the phone using a prepaid debit card or money order. LELWD does not contract with Eversource or another utility on service shut offs. If called about an instant payment or service disconnection, immediately hang up and call LELWD to verify your account status at 978-540-2222, Mon.-Thurs., 6:30 a.m. – 4:30 p.m.

If you would like to contact the Federal Trade Commission:

By phone – 877-382-4357

FTC Website – https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc

LELWD scam warning letter