Water Service Line Inventory Project

LELWD is conducting a survey of water service lines to check for the presence of lead. We are unaware of any lead service lines attached to the water system, but we are required by the U.S. Environmental Protection Agency (EPA) to create an inventory of all the system’s service materials to rule out the possibility.

LELWD will conduct an electronic survey, asking customers to upload information and photos of their service lines, and complete several field inspections.

Steps to Locate & Identify Your Water Service Line

Follow the steps in this guide provided courtesy of Tighe & Bond engineering firm.

Complete the Customer Survey

You can help us by completing the quick online survey and uploading photos of your water service line. Click here to get started.

LELWD Committed to Safe & Reliable Drinking Water

LELWD is committed to providing its customers with a safe and reliable source of drinking water. We regularly conduct sampling for lead in accordance with state and federal requirements, and pass drinking water tests for a large number of regulated contaminants, including lead. Information regarding lead in drinking water is provided in the Water Department’s Annual Water Quality Report.

Regulatory Background

In 2021, the US EPA published revisions to the Lead and Copper Rule that are intended to better protect children and communities from lead exposure risks and support efforts to remove lead from drinking water. The revisions require all Public Water Systems to complete an inventory of all service lines connected to their distribution system and develop a Lead Service Line Replacement Plan.

The inventory must include the pipe material and other information for both the system-owned and customer-owned portions of the service line between the water main and a structure. The Inventory and Replacement Plan must be submitted by October 16, 2024.

Survey Funded by State Drinking Water Grant

  • In working toward a lead-free water distribution system for its customers, the Littleton Water Department applied for and received $174,000 in Financial Assistance under the Drinking Water State Revolving Fund (DWSRF) to complete the water service line inventory and lead service line replacement plan. Activities planned for the project include:
  • Reviewing existing records that may contain information on the material of each service line.
  • Distributing a survey with instructions for customers to provide information or photos of their service line to help identify the pipe material.
  • Conducting service line inspections where a contractor will inspect the service line as it enters a customer’s building in person.
  • Providing public education and notification materials to customers and the community regarding lead and development of the inventory and replacement plan.

If you would like to help the Littleton Water Department develop their water service line inventory, please review the information provided on this website with instructions to locate your service line, how to determine the material type of your service line, and then complete this customer survey. Any questions can be addressed to Matt Silverman, Assistant Water & Sewer Superintendent, at [email protected] or 978-540-2260.