Author Archives: lelwd

Cybersecurity Case Study

Cybersecurity Case Study

LELWD has participated in a case study with its cybersecurity provider that details the immediate steps taken to protect its computer networks after a 2023 intrusion by foreign hackers.

Customer Scam Alert! Click here for details

Please be aware of telephone scams.  LELWD will never seek immediate payment over the phone using a prepaid debit card or money order. LELWD does not contract with Eversource or another utility on service shut offs. If called about an instant payment or service disconnection, immediately hang up and call LELWD to verify your account status at 978-540-2222, Mon.-Thurs., 6:30 a.m. – 4:30 p.m.

Rain Barrel Program

Littleton Water Department 2025 Rain Barrel Program

Rain Barrels are available for purchase at the discounted price of $89.00.

Littleton Water Customers are offered an additional $20 savings with the coupon LWD25

How to Purchase Your Rain Barrel:

Go to The Great American Rain Barrel , Select “Massachusetts” and “Littleton”, then follow the instructions on their website.

Deadline for Ordering:

Date: Sunday, May 18th

Time: Midnight

Coupon Code: LWD25

Days Left!

Pickup Instructions:

Date: Saturday, May 31st

Time: 9am -11am

Location: LELWD, 39 Ayer Road, Littleton MA

About The Great American Rain Barrel Company:

The Great American Rain Barrel is a local food importing company that has been repurposing shipping drums into Rain Barrels since 1988. The Great American Rain Barrel Co. has been an approved vendor by the MASS DEP since 2010.

If customers have product and installation questions that they cannot find on the website, or would like to order over the phone, please email [email protected] with your phone number and question and they will follow up. 

Pagacik Scholarship

The Denise M. Pagacik Memorial Scholarship

The Denise M. Pagacik scholarship is an annual, merit based scholarship that focuses on rewarding ambitious individuals interested in the fields of engineering or environmental sciences.

This scholarship was created in memory of Denise M. Pagacik of Littleton, Massachusetts. Denise was a loving mother and wife who lived in Littleton for over 25 years. She was a selfless member of the community who was always there for others at any given moment.

The Denise M. Pagacik scholarship is funded by the Littleton Electric Light and Water Departments (LELWD). In establishing this scholarship, LELWD wishes to recognize the positive impact that Denise had on our community by assisting students to achieve their career goals; an objective which has the added benefit of bettering the community at large.

ELIGIBILITY

Applicants of the Denise M. Pagacik Scholarship must:

  • Be a graduating senior from Littleton High School or a Littleton High School Graduate completing freshman year of college.
  • Have maintained a grade point average of at least 3.0.
  • Must be pursuing a bachelor’s degree in the fields of Engineering or Environmental Science at an accredited undergraduate institution in the United States.

* It is strongly encouraged that the student successfully participated in the Littleton Electric Light and Water Department’s Dual Enrollment Program

AWARD

If selected as a recipient, the student will receive a one-time award of up to a $2,000 scholarship.

For LELWD to issue the payment, the recipient must contact the college you are attending and get a proof of enrollment. The proof of enrollment can be sent directly to LELWD. LELWD will then forward the scholarship award to the college.

APPLICATION PROCESS

To apply, complete the application below and submit a one page essay explaining the importance of community selflessness and how you would like to define your career.

DEADLINE

The deadline for application submission is March 31st, 2025.

SELECTION OF RECIPIENTS

The Littleton Electric Light and Water Department will evaluate all applicants. Applicants will be evaluated and selected using the following criteria:

  • Academic excellence and intellectual passion
  • Great distinction in leadership activities
  • Strength of vision for how your goals can be fulfilled
  • Commitment to community involvement
Dual Enrollment and Scholarship

Denise M. Pagacik Memorial Scholarship Application

LELWD Forum

LELWD FORUMS

January 15th @ 7p.m.

Thank you for joining us in a webinar presenting details of the Boxborough water main extension project.

To learn more, visit the Boxborough Water Main page.

Customer Scam Alert! Click here for details

Please be aware of telephone scams.  LELWD will never seek immediate payment over the phone using a prepaid debit card or money order. LELWD does not contract with Eversource or another utility on service shut offs. If called about an instant payment or service disconnection, immediately hang up and call LELWD to verify your account status at 978-540-2222, Mon.-Thurs., 6:30 a.m. – 4:30 p.m.

Boxborough Water Main

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The Littleton Water Department is working with the Town of Boxborough on a project to provide safe, reliable drinking water.

Construction Update

Updated April 21st, 2025

Good Progress on Water Main Installation

Crews are simultaneously working on two water main projects:

  • To carry raw water from the new Trumbull Well on Taylor Street to the Whitcomb Avenue Water Treatment Plant. Work on Whitcomb Avenue is substantially completed and the crew is now focused on installing the water main on the land parallel to Route 2.
  • To carry drinking water from the Whitcomb Avenue Water Treatment Plant to an area of Boxborough where the groundwater is contaminated. This new main is completed, almost to Beaver Brook Road, off Littleton County Road in Harvard. It will then continue onto Swanson Road and end on Codman Hill Road, Boxborough.

Traffic Management

The detour around Whitcomb Avenue and Littleton County Road has been removed as the water main project has progressed onto Beaver Brook Road in Boxborough, on its way to the final destination, Codman Hill Road. We must wait at least three months to allow for settling before the final milling and curb-to-curb paving and the repairs to front lawns. 

Crews will remain in the area completing work to prepare the water mains for service. Please use caution when driving in the area and follow the instructions of police officers.

Paving Whitcomb Avenue

Paving on Whitcomb Avenue, from Taylor Street to the town line, is scheduled to start August 11. It will be a permanent mill and overlay. Please note, we are required to wait at least three months, and sometimes longer, before applying the final layer of pavement over a trench patch to allow for settling. This reduces the potential for voids forming under the pavement which can result in potholes. We also make sure the new sewer and water mains are sealed tight and working properly so we don’t have to dig up new pavement to fix a problem.

Connection to Boxborough

Set for mid-March, crews will resume the installation of water main from Whitcomb Avenue at the town line, heading south on Little County Road in Harvard, then turning onto Beaver Brook Road. This work will require the same weekday detour as outlined above. Littleton County Road northbound traffic will be detoured onto Old Schoolhouse Road, to Old Littleton Road, to Oak Hill Road in Littleton to reach King and Taylor streets.

The detour is expected to last until late April or when the work turns onto Beaver Brook Road, where it will continue onto Swanson Road and end on Codman Hill Road. The project is set to be completed by Fall 2026.

Expect roadwork Monday-Friday, 7 a.m. to 4 p.m., weather permitting. Expect rough road surfaces with metal plates or exposed gravel surfaces. Trenches are scheduled to be paved weekly or sooner in the event of inclement weather in the forecast.

Detours

LELWD has worked closely with the Police Departments from Littleton and Harvard to implement a traffic plan that minimizes the inconvenience to residents and commuters in this area, while maximizing the efficiency of work on the project. See guidance below:

  • The water main work on Whitcomb Avenue, between Porter Road and the Harvard town line, blocks the whole road at the dig site. Only emergency vehicles and school buses will be allowed through.
  • Follow the direction of the police officers on site. 
  • If you are departing from an address within the affected section of Whitcomb Avenue or an adjoining street, depart in the opposite direction of the worksite.
  • If your destination is within the closed section of Whitcomb Avenue, stop at the detour. Ask the police officer if you can reach your destination from your location. You may have to follow the detour around to the other end of the work zone to reach your destination.

This detour will be in place while crews install water main from Porter Road on Whitcomb Avenue to Beaver Brook Road on Littleton County Road in Harvard.

Forum

Thank you for joining us for a public forum held on January 15th, at 7pm. You can watch the replay here. 

Click to View The Full Planset

For more information, watch the replay of the Boxborough Water Extension forum from July 26.

Watch the first Boxborough Water Line Extension Project Information Session from January 2023.

Click to Read The Full Letter

Water Service Line Inventory Project

Water Service Line Inventory Project

LELWD is conducting a survey of water service lines to check for the presence of lead. We are unaware of any lead service lines attached to the water system, but we are required by the U.S. Environmental Protection Agency (EPA) to create an inventory of all the system’s service materials to rule out the possibility.

LELWD will conduct an electronic survey, asking customers to upload information and photos of their service lines, and complete several field inspections.

Steps to Locate & Identify Your Water Service Line

Follow the steps in this guide provided courtesy of Tighe & Bond engineering firm.

Learn More from MassDEP FAQ on Lead in Drinking Water
Complete the Customer Survey

You can help us by completing the quick online survey and uploading photos of your water service line. Click here to get started.

LELWD Committed to Safe & Reliable Drinking Water

LELWD is committed to providing its customers with a safe and reliable source of drinking water. We regularly conduct sampling for lead in accordance with state and federal requirements, and pass drinking water tests for a large number of regulated contaminants, including lead. Information regarding lead in drinking water is provided in the Water Department’s Annual Water Quality Report.

Regulatory Background

In 2021, the US EPA published revisions to the Lead and Copper Rule that are intended to better protect children and communities from lead exposure risks and support efforts to remove lead from drinking water. The revisions require all Public Water Systems to complete an inventory of all service lines connected to their distribution system and develop a Lead Service Line Replacement Plan.

The inventory must include the pipe material and other information for both the system-owned and customer-owned portions of the service line between the water main and a structure. The Inventory and Replacement Plan must be submitted by October 16, 2024.

Survey Funded by State Drinking Water Grant

  • In working toward a lead-free water distribution system for its customers, the Littleton Water Department applied for and received $174,000 in Financial Assistance under the Drinking Water State Revolving Fund (DWSRF) to complete the water service line inventory and lead service line replacement plan. Activities planned for the project include:
  • Reviewing existing records that may contain information on the material of each service line.
  • Distributing a survey with instructions for customers to provide information or photos of their service line to help identify the pipe material.
  • Conducting service line inspections where a contractor will inspect the service line as it enters a customer’s building in person.
  • Providing public education and notification materials to customers and the community regarding lead and development of the inventory and replacement plan.

If you would like to help the Littleton Water Department develop their water service line inventory, please review the information provided on this website with instructions to locate your service line, how to determine the material type of your service line, and then complete this customer survey. Any questions can be addressed to Matt Silverman, Water & Sewer Superintendent, at [email protected] or 978-540-2260.

Planned Water Service Disruptions

Planned Water Service Disruptions

Expect Water Service Disruptions Sept.-Nov. 2024

While installing the new sewer mains, crews have also been installing new water mains while the road is already trenched. It is now the time in the project to swap water customers’ service lines from the old water main to the new water main.

This will require a brief, overnight disruption of water service for each water customer within the sewer district on Great Road and King Street. This work is scheduled for September 23 through November 30 and possibly later until work ceases for the winter, but is subject to change at the contractor’s discretion and due to weather. This schedule has been updated from the original completion estimate of November 15.

What To Expect

  • LELWD is working with the contractor, Revoli Construction, to inform customers of when to expect a brief service interruption. Due to many factors, advanced notice may not be possible. However, the timing and speed of the brief shutoff should minimize the impact to residents and businesses. The work will be done overnight and the swap of a service line from one main to another takes about 10 minutes.
  • Overnight work at the curbside will cause noise.

What To Do

  • Set aside water now for use during the brief disruption.
  • When service is restored, run the cold tap for 5 minutes to clear any discolored water.
  • If you have questions or concerns, please call Tyler O’Brien, Water and Sewer Operations Coordinator at 978-540-2286.
  •  

Schedule

The schedule is subject to change without advance notice. Work is scheduled as follows:

  • Great Road

    Scheduled start: September 23

    Scheduled finish: November 30 and possibly later until work ceases for the winter

  • King Street

    Scheduled start: November 6

    Scheduled finish: November 30 and possibly later until work ceases for the winter