Category Archives: Uncategorized

Sustainability

LELWD is committed to providing sustainable solutions that help our customers save money, reduce our collective environmental impact, and support our community’s energy efficiency projects and programs that enrich the communities we serve to improve our collective quality of life.

Power Supply Portfolio

LELWD’s power supply portfolio complies with the Municipal Lighting Plant Greenhouse Gas Emission Standard (“MLP-GGES”) (M.G.L. c. 25A, § 11F3/4), while still providing our ratepayers with the lowest possible cost. Also recognizing that reductions in carbon emissions through non-power supply portfolio measures (through enhanced energy efficiency measures, promotion of energy efficient products such as electric vehicles, and rate design) are important contributors to the Integrated Resource Plan. New technologies will also be analyzed and utilized to achieve the emissions reduction goals and to reduce LELWD’s overall power supply expenses.

Power Portfolio

As of 2025

Non-Carbon Emitting

0 %

Carbon Emitting

0 %

Power Supply Portfolio

LELWD will strive to enter into power supply purchases to minimize risks through layered and staggered purchases with credit worthy power suppliers. Power supply should be flexible enough to meet an evolving energy marketplace. The term “power supply” shall consist of three distinct portfolios: energy, capacity, and environmental attributes including renewable energy credits (“RECs”) and emission-free energy certificates (“EFECs”).

In order to meet the required percent of required total non-carbon emitting energy sold per MLP- GGES, LELWD will buy and retire all RECs and EFECs available in its power supply contracts with the exception of solar RECs (SRECs) which will be sold, and an equivalent amount of Massachusetts RECs will be purchased. To the extent additional RECs are needed to meet the minimum requirements of the GGES shown in column two above, LELWD will buy and retire Class I or Class II RECs from the New England Power Pool (NEPOOL) region.

Year	Percent of Total Non-Carbon Emitting Energy Sold per LELWD IRP	Percent of Required Total Non-Carbon Emitting Energy Sold per MLP-GGES
2021	36	0
2022	36	0
2023	38	0
2024	42	0
2025	42	0
2030	50	50
2040	75	75
2050+	100	100

Residential Conservation Services

Pursuant to 225 CMR 4.00, LELWD follows residential conservation services (RCS) regulation. LELWD is required to spend .25% of gross annual retail revenues towards these services.

LELWD spent 261% of the required spending on energy efficiency and sustainable programs in 2024.

Sustainability Programs

Sustainable Home Program

LELWD offers rebates up to $500 for qualifying home projects and a $1,000 incentive for removing fossil fuel systems to switch to all electric.

Electric Vehicle Program

With 11 public charging stations installed and rebates for home charging equipment, LELWD makes it easy for customers to adopt electric vehicles.

Renewable Energy Choice Program

This program offers all LELWD customers the choice to have 100% of their electricity come from renewable energy sources!

Distributed Generation

Customers can interconnect distributed generation and energy storage systems and have acces to solar rebates!

Discounted Energy Products

From LED lightbulbs to low flow water fixtures, LELWD offers customers discounted products.

Free Shade Tree Program

LELWD offers up to 2 free shade trees per customer. Mature trees can lower cooling cost in the summer and lower heating cost in the winter, all while consuming CO2 for cleaner air quality.

Renewable Opt-In Credit

Customers can receive a renewable energy credit because the Littleton Electric Light Department receives certain financial incentives to invest in and develop renewable projects, and decides to give these financial incentives back to residential electric customers. In order to receive this credit, the Massachusetts Department of Energy Resources requires that customers opt-in to this program.

Customers who choose to receive this credit will receive $0.50 to $5.00 off their electric bill each month!

Green Rewards Rebates

LELWD offers rebates on energy efficient appliances, battery powered yard equipment, heat pumps, water heaters, thermostats and more!

LELWD’s New Treatment Plant Called National Model

Press Release

LELWD’s New Treatment Plant Called National Model

Following a recent tour of the water treatment plant construction site, Congresswoman Lori Trahan called the project a national model for communities dealing with the presence of the chemical contaminants PFAS in drinking water sources.

Littleton Receives $250K Grant to Improve Public Safety Communications

Press Release

Littleton Receives $250K Grant to Improve Public Safety Communications

The Town of Littleton has received a $250,000 state grant that will improve communication capabilities and cybersecurity for its public safety, electric and water departments.

Rebates

REBATES

Conserve & Save with LELWD

Electric Rebates

Water Rebates

Green Rewards Terms & Conditions

LELWD reserves the right to determine eligibility or modify any of the Green Reward rebate or incentive programs without prior notice. All rebates and incentives cannot exceed 50% of purchase price.

Sustainable Home Program

Take these steps to make your home more sustainable!

Energy Assessment

Start by receiving a free home energy assessment to identify areas of improvement and create a baseline.

Sustainable Action

After your assessment, implement a sustainable action based on your energy assessment.

Rebates

Apply for rebates to cover 50% of the project cost on eligible projects!

Fuel Switching

Recieve a $1,000 incentive for removing fossil fuel systems and converting to all electric!

Eligibility

Customers who have gone through an energy assessment and heat or cool their home with electricity are eligible.

Ready for Incentives?

Once you have received an energy assessment and implemented a sustainable action, please submit the form below.

What are you applying for? (check all that apply)
- A Sustainable Home Incentive
- Fuel Switching Incentive
If you removed or replaced all of your oil, gas, propane or other fossil fuel systems for electric systems, you can apply for the fuel switching incentive.
Did You Convert Your Home to All-Electric?*
- Yes!
- No
LELD Account Number
Name*
Service Address*
Street Address
Phone*
Email*
Heat Source*
Cooling Source*
Description of Home Improvement Project*
Home Improvement Receipt (max. 10MB)*
Accepted file types: png, jpg, Max. file size: 32 MB.
Energy Assessment Report (max. 10MB)*
Please provide the recommendation page from your home energy assessment.
Accepted file types: png, jpg, Max. file size: 32 MB.
Acknowledgement
** By signing below, you acknowledge that:
* You have purchased the product described above for installation at the service address indicated.
* You understand that LELD or its designated representative reserves the right to inspect or otherwise verify installation of the product described above.
* You understand that the rebate program is a limited time offer and is subject to the availability of funds from LELD.
* Energy efficiency documentation must also accompany the rebate application in order to ensure that the product purchased meets LELD specifications.
Your signature*
Date*
MM slash DD slash YYYY
Notes or Comments
CAPTCHA

Need More Incentives?

Check out other LELWD rebates that may apply to you!

Littleton Receives $4.9 Million Grant for Whitcomb Ave Water Treatment Plant

A state grant will pay more than $4 million toward building the new Whitcomb Avenue water treatment plant. The new facility will protect water quality and public health by ensuring treatment of the town’s public water supply prior to delivery to consumers.

Debt Service Fee

DEBT SERVICE FEE

FREQUENTLY ASKED QUESTIONS

What is the Debt Service Fee?

In 2015, the department separated the debt service fee from the water rates. This shows customers how much they pay to operate the water system versus how much they contribute to capital improvements.

The debt service fee is collected to pay off loans that financed the construction of water infrastructure projects.

Debt Service Fee Rate

The current cost of the fee is $6.27

How is the Debt Service Fee Calculated?

The Debt Service fee is calculated by taking your current bills usage and multiplying the usage by 6.27. This will give you your amount due.

Average Water Usage

The average water usage is 4,518 gallons per month or 150.6 gallons a day.

This would make your average debt service fee $25.93.

Ways to Save

Homeowners and businesses can lower their water bills by reducing
the amount used. We urge our customers to conserve water not only as a precious natural resource, but also to reduce their bills.

Check for leaks in your plumbing and irrigation systems. A leaky toilet can double total usage over three months. Lawn irrigation systems can be the source of leaks that go unnoticed because they are outside the home. Use a smart irrigation controller and do not overwater.

Current Water Projects

Cedar Hill Tank Whitcomb Ave. Treatment Plant

Cost $2.7 Million Cost: $18 Million

Spectacle Pond Water Main Water Main Replacement

Cost: $3.3 Million Cost: $3.8 Million

Send us a message if you have further questions

Phone: 978-540-2222

Email: [email protected]

SEP Designation

LELWD Recognized As A Smart Energy Provider

LELWD has been nationally recognized for a second time as a Smart Energy Provider (SEP) from the American Public Power Association for demonstrating a commitment to and proficiency in energy efficiency, distributed generation, and environmental initiatives that support the goal of providing safe, reliable, low-cost, and sustainable electric service.

The American Public Power Association recognizes public power utilities for demonstrating leading practices in four key disciplines: smart energy program structure; energy efficiency and distributed energy programs; environmental and sustainability initiatives; and customer experience.

The SEP Designation Award

The SEP designation lasts for two years and LELWD was first designated as a smart energy provider in 2019, and had to reapply to hold the designation.

As pictured in 2019, LELWD’s Energy & Sustainability Manager, Connor Reardon (center), accepted the award from Christine Van Dokkumburg, then-Chair of the American Public Power Association’s Energy Services Committee and Planning Analyst for Holland Board of Public Works in Michigan (left), and Alex Hofmann, then-Senior Director of Energy & Environmental Services for the American Public Power Association (right).

Check out some programs that make lelwd a smart energy provider

Residential Water Bill Example

Hover over highlighted areas on the sample water bill for more information,

Residential Water Bill

Debt Service Fee The debt service fee is collected to pay off loans that financed the construction of water infrastructure projects. The fee is calculated by multiplying 0.00326 per gallon by the total gallons used.

The debt service fee is collected to pay off loans that financed the construction of water infrastructure projects. The fee is calculated by multiplying 0.00326 per gallon by the total gallons used.

Level 1

Level 1 is the water rate for usage under 5,000 gallons per month. Once usage exceeds 5,000 gallons in any given month, usage will be billed according to an ascending block rate.

Base Charge

The base charge is a flat rate of $20 and is a universal charge every resident receives, unless you are a senior (62 & older) or handicap.

Billing Days

Customers are billed on a quarterly basis.

Meter Readings

Meter Reads are read in cubic feet and are calculated by the difference in your previous usage reading and your present usage reading. [(Prior – Present) * (Multiplier) = Usage]

Multiplier

Multiplier is used to convert meter readings from cubic feet to gallons. The multiplier is 7.48

[(Prior – Present) * (Multiplier) = Usage]

Water Rates

Conserve to Save

Homeowners and businesses can lower their water bills by reducing the amount used. We urge our customers to conserve water not only as a precious natural resource, but also to reduce their bills.

Senior Citizen and Disabled Customer Discounts

The base customer charge is credited $3.50 for senior citizens (age 62 and over) and people with disabilities. Please call to let us know if you fall within either of these categories and we will gladly apply the credit to your monthly bill.

Water Rates

Water Rates are set by the Board of Commissioners to reflect the true cost of providing service to customers. Please see our rate schedules, charges, fees, and services as of July 1st, 2025 below.

Base Customer Charge

Meter Size FY26 Rate

- 5/8″ $7.00 /month
- 3/4″ $7.00 /month
- 1″ $17.00 /month
- 1.5″ $33.00 /month
- 2″ $53.00 /month
- 3″ $100.00 /month
- 4″ $167.00 /month
- 6″ $334.00 /month

Multi-Family Residential customers will be assessed the 5/8″ Base Customer Charge per the number of units in the building.

Water Usage Charge

Water usage is billed in thousands of gallons per month, according to an ascending block rate schedule.

Usage (gallons) FY26 Rate (per 1,000 gallons)

- Level 1 0 – 5,000 $6.09
- Level 2 5,001 – 10,000 $7.62
- Level 3 10,001 – 15,000 $9.52
- Level 4 15,001 – 20,000 $11.83
- Level 5 20,001 – 25,000 $14.80
- Level 6 >25,000 $18.50

Multi-Family Residential customers will be billed the Water Usage Charge based on a unit averaging methodology. The total consumption for the building will be divided by the number of units in the building, arriving at per unit monthly consumption. The per unit monthly consumption will then be used to calculate a per unit Water Usage Charge bill based on the ascending block rate schedule. The per unit Water Usage Charge bill will then be multiplied by the number of units in the building to arrive at an aggregate Water Usage Charge bill.

Debt Service Charge

For all Rate Classes

Usage (gallons) FY26 Rate (per 1,000 gallons)

All usage $6.27

Final Bill Charge

$25.00

Final Bill Charge is waived for Senior Citizens

Hydrant Meter Rate

Deposit Charge:

1″ Hydrant Meter $500
3″ Hydrant Meter $2,000

Installation Charge:

1″ Hydrant Meter $125
3″ Hydrant Meter $250

Base Customer Charge:

1″ Hydrant Meter $25.00 per month
3″ Hydrant Meter $50.00 per month

Water Usage Charge:
Water usage is billed in thousands of gallons per month, according to an ascending block rate schedule.

Usage (gallons) FY26 Rate (per 1,000 gallons)

All usage $14.80

Debt Service Charge:

Usage (gallons) FY26 Rate (per 1,000 gallons)

All usage $6.27

Field Rate

Base Customer Charge:

$7.00 per month

Water Usage Charge:
Water usage is billed in thousands of gallons per month, according to an ascending block rate schedule.

Usage (gallons) FY26 Rate (per 1,000 gallons)

All usage $7.62

Debt Service Charge:

Usage (gallons) FY26 Rate (per 1,000 gallons)

All usage $6.27

Fees and Services

Debt Service Fee

The debt service fee is collected to pay off loans that financed the construction of water infrastructure projects. The debt service fee is separated from the water rates to show customers how much they pay to operate the water system versus how much they contribute to capital improvements.

The debt service fee is calculated by multiplying monthly usage by 6.27. For example, the average 4,518 gallons per month results in a debt service fee of $25.93.

Learn More..

Backflow Testing

The backflow testing charge is $75.00 for Reduced Pressure Zone (RPZ) and $125.00 for Dual Check Valves and Pressure Vacuum Breakers (PVB). RPZ devices must be tested semi-annually and Dual Check Valves annually. There is an additional charge of $75.00 for any backflow device which fails and is not repaired within 10 business days and retested.

Under 310 CMR 22.22(3)(m), each PWS is required to notify the owner of the premises of any violation of 310 CMR 22.22, such as failure to install protection, failure to maintain a device, and failure to meet testing requirements, by sending a written Notification of Violation. Any violation of the measure in Article 2.9 shall be liable to the Littleton Water Department as listed below. Each Violation will be assessed in accordance with the requirements of the cross-connection control distribution system protecting program plan (CCCPP) approved by the DEP, or in 310 CMR 22.22: Cross Connections Distribution System Protection.

1st Violation Written Warning

2nd Violation $50 fine and Second Written Warning

3rd Violation $200 fine

4th Violation $400 fine and Termination of Service

Flow Testing

The flow testing charge is $100 per test, plus labor. Flow testing is done, per appointment, Monday through Wednesday between the hours of 10:00 p.m. and 11:00 p.m. only. Appointment requests must be made to LWD with three business days’ notice. Hydrants are to be operated by Water Department personnel only.

Turning On or Shutting Off Fee

The fee for the operator’s time to turn a customer’s water outside of normal operating hours (Monday through Thursday, 6:30 A.M. to 4:30 P.M.) is $500.

Interference with Water Meter Operation

The fee for unlawfully and intentionally altering or damaging a water meter is three times the cost of the meter plus a damage fee of $500.

Violation of Water User Restrictions Fee

Any person violating the Water Supply Conservation measures shall be liable to the Littleton Water Department as listed below. Each day of violation shall constitute a separate offence.

1st Violation Written Warning

2nd Violation $50 fine and Second Written Warning

3rd Violation $200 fine

4th Violation $400 fine and Termination of Service

Sprinkler Demand Charge

A sprinkler demand charge is billed quarterly or monthly and is based on the fire service size.

Pipe Size	Yearly Fee
Up to 2”	$862.50
3” and 4”	$1,150.00
6”	$2,300.00
8”	$4,600.00
10”	$5,750.00
12”	$6,900.00

Tapping Fee

The tapping fee covers all costs associated with the material, labor and equipment, as well as heat sealing as required by the Littleton Highway Department, used for installing the necessary piping from the Littleton Water Department’s distribution system (up to 1″) to the applicant(s) property line at the prevailing rates. It is the responsibility of the applicant(s) or the applicant(s) contractor to install the water service from the property line to the applicant(s) structure according to the Littleton Water Department’s specifications.

It is the responsibility of and at the cost of the applicant and/or contractor to install water mains greater than 1” from the existing main to the building.

Cross Connection Survey Fee

The cross connection survey fee is $250.

Research and Service Fee

A $100 fee is assessed for file searches and copying of environmental assessments, other large documents and the use of the department’s GIS maps.

Advanced Metering Infrastructure Opt-Out Charge

Manual Water Read (monthly) $25.00

Removal of the AMI Meter and Installation of Non-AMI Meter $100.00

Re-Installation of AMI Meter $100.00

More information on Advanced Metering Infrastructure

Water Service Application Fee

The connection fee is a one-time charge for connecting to the distribution system and must accompany the New Water Service Application. The fee is assessed according to the actual size of the service applied for, or the number of dwelling units (whichever is higher). The fee includes a one inch meter. Anything larger than a one-inch meter will be charged to the applicant. Water service installation costs including but not limited to material, labor, and equipment are not covered by the water service application fee and are the responsibility of the applicant.

Pipe Size	Fee (domestic service pipe)
1”	$7,565
1 ½”	$17,021
2”	$30,260
3”	$68,086
4”	$121,042
6”	$272,344
Multi-dwelling (per apt. or living unit)	$3,783

Meter Installation

Meter	Connection	Fee
5/8”	3/4”	$375.00
3/4”	1”	$425.00
> 3/4”	> 1”	$500.00

Submetering Fee

A $15 fee per submeter per month is assessed for the reading and issuance of water bills “care of” the property owner’s tenant(s).

Licensed Utility Installer Annual Permit

The annual permit application fee to become a Licensed Utility Installer (LUI) for the Littleton Water Department: $100

The annual fee must be paid by January 1st of each year.

The annual permit Bond value which must be posted: $5,000

The Certificate of Insurance to be provided must cover:

General Liability:
- - $500,000 – Property Damage
  - $500,000 – $1,000,000 Bodily Injury
Automotive:
- - $500,000 – Property Damage
  - $500,000 – $1,000,000 Bodily Injury
Workman’s Compensation and Employer’s Liability as required under Massachusetts General Laws.
Insurance shall include coverage for collapse and underground structures.
Insurance shall include coverage for projects completed operations.

All of the above insurance coverage shall remain in full force and effect for a period of one (1) year from the date of acceptance by the Littleton Water Department of the last service connection installed by the LUI. The LUI shall take all responsibility for the work and take all precaution for preventing injuries to persons and property in or around the work.

The permit bond shall be duly executed by the Principal of the LUI and by a Surety Company qualified to do business under the laws of the Commonwealth of Massachusetts and satisfactory to the General Manager.

(978) 540-2222

Sustainability

Power Supply Portfolio

Power Portfolio

Power Supply Portfolio

Residential Conservation Services

Sustainability Programs

Press Release

LELWD’s New Treatment Plant Called National Model

Press Release

Littleton Receives $250K Grant to Improve Public Safety Communications

REBATES

Conserve & Save with LELWD

Electric Rebates

Water Rebates

Green Rewards Terms & Conditions

Sustainable Home Program

Take these steps to make your home more sustainable!

Energy Assessment

What To Expect From An Assessment

Sustainable Action

What's Considered A Sustainable Action?

Rebates

Rebate Terms

Fuel Switching

Fuel Switching

Eligibility

What's Considered A Sustainable Action?

Ready for Incentives?

Acknowledgement

Need More Incentives?

DEBT SERVICE FEE

FREQUENTLY ASKED QUESTIONS

What is the Debt Service Fee?

Debt Service Fee Rate

How is the Debt Service Fee Calculated?

Average Water Usage

Ways to Save

Current Water Projects

Send us a message if you have further questions

Phone: 978-540-2222

Email: [email protected]

LELWD Recognized As A Smart Energy Provider

The SEP Designation Award

Check out some programs that make lelwd a smart energy provider

Residential Water Bill

Debt Service Fee The debt service fee is collected to pay off loans that financed the construction of water infrastructure projects. The fee is calculated by multiplying 0.00326 per gallon by the total gallons used.

Level 1

Base Charge

Billing Days

Meter Readings

Multiplier

Conserve to Save

Senior Citizen and Disabled Customer Discounts

Water Rates

Water Rates are set by the Board of Commissioners to reflect the true cost of providing service to customers. Please see our rate schedules, charges, fees, and services as of July 1st, 2025 below.

Fees and Services

COMPANY LINKS

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